History Of Jabra Enhance
Jabra Enhance, previously known as Lively, was founded in 2018 by Adam Karp, Elad Kolet, and Nicole Cadoret. In 2021, GN Hearing, a world-leading ear, sound, and video technology company, acquired Lively hearing aids.
Following the companys acquisition, Adam Karp, CEO of Lively, said, Being part of GN will accelerate our growth and ability to achieve our vision to empower everyone to reach their full hearing potential.3
According to the GN Hearing website, Lively has maintained a Net Promoter Score, or NPS, above 60. NPS measures customer experience and predicts business growth.4
NPS ranges from -100 to 100, and the higher the number, the better. If 60 seems to be a low customer satisfaction score, compare other examples of NPS for Fortune 500 companies: 79 for Costco, 47 for Apple, and 25 for Walgreens.5
Comparable Products To Consider
A comparable product to the Jabra hearing aids is the ReSound Linx Quattro. The Jabra hearing aids are much cheaper than the ReSound hearing aids, which can only be purchased via an in-person audiology clinic. Style-wise, both hearing aids are very similar. However, the ReSound hearing aids have a new type of receiver wire that could potentially offer more natural sound quality and a better listening experience.
Jabra Enhance App And Accessories
The Jabra Enhance smartphone app allows users to control their hearing aid settings, make hands-free calls, and connect with the Jabra audiology team for follow-up care for up to three years.Jabra Enhance offers four accessories: a TV Streamer, MultiMic, Phone Clip+, and the Enhance Select 100 Charging Case. All Jabra Enhance accessories include a 100-day money-back guarantee and a one-year warranty .
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Hearing Aids And Services Offered Direct To Consumers
Lively offers modern hearing aids, designed and manufactured by one of the worlds leading hearing aid manufacturers, combined with audiologist care for a fraction of the price of traditional brick-and-mortar offices.
Users can take Livelys online hearing assessment, meet with an audiologist face-to-face via video conference, and receive a premium hearing aid all without visiting an office. The company says that it backs up purchases with a 100-day money-back guarantee and 2 years of unlimited support from Lively doctors for fine-tuning and hearing aid care.
Our mission is to increase the number of patients receiving care while allowing audiologists to work in more flexible environments with less overhead. The entire Lively team is excited to increase access to hearing care and to help our friends, family, and the millions of people in this country that lack access to hearing aids.
Adam Karp, Lively CEO
Lively was co-founded by Adam Karp, Elad Kolet, most recently at Facebook, and Nicole Cadoret, most recently at Blink Health. The company lists among its staff and advisors, familiar and respected names in Audiology, such as Harvey Abrams, PhD, Bopanna Ballachanda, PhD, James Hall, III, PhD, Craig Kasper, AuD and Christina Callahan, AuD.
According to the announcement, Lively offers the following to its customers:
For more information, visit the Lively website here.
Lively Hearing Aids Customization
The Lively audiology care team customizes your hearing aids to compensate for your level of hearing loss for high, mid, and low frequencies in each ear. Unlike other hearing aid brands like Kirkland , Lively doesnt lock its hearing aids, which disables them from being adjusted by anyone but the original seller. That means you can take them to an audiologist in person and have the devices adjusted with real ear measurements if you want to pay for that service.
Once you get your hearing aids home, the Lively Care Team will work with you on customization for various environments via Zoom training. Keep in mind that you will need a smartphone to use all models of Livelys hearing aids, so they may not work for people who arent tech-savvy or who dont like using smart devices.
The Lively Select app is your go-to tool for customizing your hearing aids to specific locations and situations. To do this you will swipe through icons in the app that allow you to change programs that match your listening environment.
These include settings for outdoor activities and indoor conversations. You can also personalize your settings to meet your specific listening needs.
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How To Order Jabra Enhance Hearing Aids
To order a Jabra Enhance hearing aid, you first have to take a hearing test on the website. Jabra recommends doing the test in a quiet space with headphones for the best results.
The process tests hearing in both ears. Youll listen to sounds at varying volumes and frequencies. At the end of the test, you need to provide your name, email, and phone number to see your results.
Your results will show you whether you have hearing loss in both ears or one and which frequencies are impacted. You can choose whether you want a battery-powered or rechargeable device, then select from various color options.
The next steps in the process include:
- a one-on-one virtual meeting with a hearing specialist on staff
- remote adjustments by an audiologist
Keep in mind theres no option to buy a single hearing aid, even if the impairment detected affects only a single ear.
If you have questions during or after your consultation about hearing aids, you can talk with a Jabra audiologist at any point in time.
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Jabra Enhance Online Hearing Test
Jabra Enhance offers an online hearing test to help you to gauge your level of hearing loss.
You will need a pair of headphones and a quiet environment to take the test. The test begins with questions about your hearing, such as How would you rate your overall hearing ability without hearing aids? and Where do you have the most trouble hearing?
Youll then be guided through different types of tones, with instructions to click the volume number until you can barely hear the tone, and again, until the tone is at a louder but comfortable volume. After taking the test, youll be asked to enter your first name, email address, and phone number to access your results.Keep in mind an online hearing test is not diagnostic, like a professional in-person hearing exam with an audiologist, meaning an online test cannot diagnose the cause of your hearing loss.
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Lively Launches Innovative Audiology Platform Bringing Telehealth To Consumers Backed By $16 Million In Funding
New technology offers ability to tune device remotely and connect with an audiologist via smartphone app, impacting millions affected by hearing loss who can now receive treatment from home
NEW YORK—-Lively announced today the launch of its online audiology platform, which provides hearing tests, hearing aid sales, and ongoing support for its hearing aid clients. Additionally, the company announced the close of its Series A fundraise. With over 35 million Americans suffering from hearing loss and, depending on age, 70% to 85% of them going untreated, the time is right for Lively to bring audiology into the telemedicine age. The fundraise was led by Declaration Capital, the family office of David M. Rubenstein, which focuses on venture, growth and family-owned investments. Rubenstein is the co-founder and co-executive chairman of The Carlyle Group. Tiger Management also participated in the round.
Lively offers modern hearing aids, designed and manufactured by one of the world’s leading hearing aid manufacturers, combined with audiologist care for a fraction of the price of traditional brick-and-mortar offices. Users can take Livelys online hearing assessment, meet with an audiologist face-to-face via video conference, and receive a premium hearing aid all now possible for the first time without visiting an office. Lively comes with a 100-day money-back guarantee and 2 years of unlimited support from Lively doctors for fine-tuning and hearing aid care.
About Lively
Jabra Enhance Hearing Aid Review
Best for Affordable Hearing Aids
Jabra Enhance uses a direct-to-consumer business model that makes it easy for anyone to access hearing aids and audiologist services at an affordable price. In fact, Jabra Enhance customers can complete the entire buying process, including the initial audiology assessment and continued adjustments, from the comfort of their own home. Its business model also helps keep costs low with savings that are passed on to the customer. While many other brands charge over several thousand dollars for hearing aids, Jabra Enhance has three models that cost under $2,000: the Enhance Select 50 priced at $1,195 per pair, the Enhance Select 100 priced at $1,595 per pair, and the Enhance Select 200 priced at $1,995 per pair.
In addition to selling hearing devices at prices below the industry average, Jabra Enhance also offers its customers the option of financing their hearing aid purchase. A 24-month payment plan with 0% APR is available for those who qualify. Three years of on-demand assistance and follow-up care with audiologists are included as well with all Jabra Enhance Select hearing aid purchases. For these and other reasons, Jabra Enhance is included on Caring.coms list of 10 Best Hearing Aids of 2022.
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What To Know Before Buying Lively Hearing Aids
Lively, or Listen Lively, is a hearing aid retailer that brings the entire process online. According to its website, Lively offers powerful, nearly-invisible hearing aids and at-home audiologist care for 50% less than the national average. Lively is also a reputable company: Its accredited by the Better Business Bureau and maintains an A rating. Plus, the hearing aids are FDA-approved.
Ordering hearing aids online is a little different than visiting an audiologist in person. Before you order from Lively, here are five things to know:
Below, youll find detailed information including how much you can expect to pay, the types of hearing aids youll find at Lively and information on available aftercare.
Why Jabra Enhance Is One Of Our Top Picks
Jabra Enhance hearing aids, previously known as Lively hearing aids, is one of our Reviews Teams top picks for the best hearing aids for several reasons.
First, Jabra Enhance offers OTC hearing aids, with no requirement to see a doctor or audiologist for a fitting. This can potentially save you time and money since youre not obligated to visit an audiologist clinic. OTC hearing aids are usually more affordable than prescribed hearing aids, are pre-programmed and ready to be used out of the box, and can be self-fitted and adjusted by the user at home.2
Second, Jabra Enhance has ongoing access to a team of professionals, including licensed hearing aid specialists and audiologists, for up to three years after purchase. Because the support is available only online, if you prefer to see a hearing professional in-person, then Jabra Enhance hearing aids may not be for you.And finally, Jabra Enhance earned Editors Pick on our Reviews Teams best hearing aids of 2023 review due to the companys combination of quality, powerful hearing aids, and a commitment to ongoing customer service. All this together makes Jabra Enhance one of the best hearing aid brands on the market.
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Does Medicare Cover Jabra Enhance Hearing Aids
No, Medicare doesnt cover the cost of hearing aids. If the cost of hearing aids is outside your budget, some retailers offer financing so you can pay for hearing aids over time. You can also look for nonprofit programs that help people with hearing loss buy hearing aids.
Medicaid, however, can help families with the cost of hearing aids, but it does vary by state and candidate. For more information about what Medicaid offers, visit the American Speech-Language-Hearing Association.
Three Jabra Select Models To Choose From
Jabra Enhance offers the unique hearing aids to choose from, coming in at $1,195, $1,595, and $1,995 per pair. Bread Pay financing plans are also available starting at $39 per month. The two more expensive models are rechargeable, and come with charger included. The top-level model is unique in offering hands-free calling for iPhone users and Jabra’s most advanced speech processing, noise reduction, and directionality.
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What We Like About Jabra Enhance
- Discreet and comfortable: Jabra Enhance’s hearing aids are nearly invisible and hidden behind the ear.
- Order online: You won’t need an in-person hearing test with an audiologist you can order Jabra Enhance devices directly from their website.
- 100-day money-back guarantee: It takes some time to get used to new hearing aids. With Jabra Enhance, you’ll have plenty of time to test them out and return them if they aren’t the right fit for you.
- Three-year warranty: Jabra Enhance hearing aids come with a warranty that covers repair, loss, and damage.
- Three years of Jabra Enhance hearing care: You’ll get three years of follow-up care from Jabra Enhance’s audiology team to help you improve your hearing and make sure you are doing well.
How Can I Get A Free Hearing Aid
You will need a referral from a Qld Health or Northern NSW Hospital. Queensland’s hearing aid bank is at Princess Alexandra Hospital at Woolloongabba. Phone 07 3240 2314 for more information. When you are not eligible for free hearing aids, the buying process can be expensive, confusing and time-consuming process.
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Overview Of Listen Lively
Listen Lively was founded in 2019 by Adam Karp in an attempt to change the way people think about hearing aids. The companys fresh take on sound-enhancing devices makes them just as much wireless headphones as they are hearing aids.
Of course, the focus is on the latter, and the company makes it easy for users of all ages to take a free online test, get assessed, and order their personalized hearing aids online.
Lively also includes 3 years of virtual follow-up appointments with the purchase of their product.
This dedication to providing affordable care post-purchase is one reason why customers love the brand. Buyers also appreciate that the process is simple and you never need to leave the comfort of your home.
Based in New York, the brand opened their first brick-and-mortar location in Manhattan. Before we move on to how the testing and ordering process works, this Listen Lively hearing aids review will give you a quick rundown of the companys pros and cons:
Lively Online Hearing Test
To be sure that Lively hearing aids are appropriate for you, Lively offers a free, five-minute hearing test you can take on your computer, tablet, or phone to determine if you have mild hearing loss to moderately severe. Designed by Livelys audiology leadership team, this hearing test uses pure tones to measure your hearing ability at specific frequencies. Its not a diagnostic test that analyzes the overall health of your entire hearing system and cannot identify or diagnose acute ear or hearing conditions. Dr. Faivre noted that you can also upload an audiogram from an in-person test, which is more comprehensive. The online hearing test only tests four frequencies. A typical hearing evaluation might also include uncomfortable listening levels and speech-in-noise testing, both tests considered part of best practices, she said. UCLs help us set the output limits on hearing aids so they never produce a sound thats uncomfortable for someone.
Youll start the test by rating your hearing ability and answering some general questions.
The Lively hearing test gives you a better sense of your hearing loss and can be taken online with your computer or smartphone.
The Lively hearing test uses headphones to test both your right and left ears at four distinct frequency levels.
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Is Jabra Enhance A Good Hearing Aid
Yes, Jabra Enhance hearing aids are a good option for those who have mild to moderately severe hearing loss, are looking for virtual care from a hearing aid specialist or audiologist, and for those searching for a high-quality and affordable hearing aid. Two of the three models include rechargeable batteries. All models are Bluetooth compatible, offer noise reduction, and allow for customization via the Jabra Enhance app.
What You Should Know About Jabra Enhance Select Hearing Aids
- Customers can complete audiology assessments and receive hearing aid adjustments while at home.
- A compatible smartphone or tablet is required for remote hearing aid adjustments.
- All hearing aids are Bluetooth-enabled and pair with iOS and Android devices.
- Jabra Enhance Select hearing aids are priced affordably and cost less than the industry average.
- Three years of loss and damage protection and follow-up care is included with Jabra Enhance Select hearing aid purchases.
- Jabra Enhance offers free shipping and returns and a 100-day risk-free trial for qualifying customers.
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Gn Enters The Online Hearing Aid Sales World
In an interesting move, GN, the owners of the ReSound, Beltone, Interton and lately Jabra hearing aid brands has acquired the New York-based online business Lively Hearing. Lively burst onto the scene in 2019 offering ReSound hearing aids for sale online. It’s an interesting event and they are the second hearing aid manufacturer in as many days to begin to set out their strategy for the Direct-To-Consumer and Over-The-Counter market. Again, like the Sonova move with HelloGo we spoke about yesterday, it makes perfect sense for GN to move in this direction. I have said for a while now that I believe a lot of hearing aid sales for mild to moderate loss will happen online in the future. Having a presence there just makes sense for the hearing aid manufacturers, having a presence that will offer a blended service, makes even more sense. Let’s take a look.
Lively offers the sale of hearing aids combined with in-depth online support and telecare. They currently offer a pair of rechargeable GN aids for $1595 and a pair of GN battery-powered aids for $1195. Not quite sure what the aids are exactly, but there is a good chance they are Quattro 5 maybe. The aids come with reliable and in-depth support which includes:
- 3-year loss and damage protection and warranty
- 3 years of follow-up care with their audiology team
- Free mobile app for easy adjustments
- Support from their Care Team, 7 days a week